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How to turn “UX storytelling” from buzzword to powerful tool

How to turn “UX storytelling” from buzzword to powerful tool


Practical advice, not vague analogies, on how to use UX Storytelling

A group of people gathered around a woman at a laptop, who is showing them all something
Photo by Fox: https://www.pexels.com/photo/group-of-people-watching-on-laptop-1595385/

UX storytelling is a powerful tool for communication, yet most of the time, it is a buzzword on a resume.

Jeff White, a leading expert on UX Storytelling, has complained about how most ‘How-tos’ around UX Storytelling tend to be vague and fluffy advice.

As a result, most people don’t know how to do it or think you can’t apply it to your weekly design process. You do it when you’re finally done with a project and have some spare time 3 months later.

Except that’s not the case. UX Storytelling is often most helpful while working on a project, in research presentations, talking with stakeholders, or in design meetings.

It’s much simpler than you realize to tell a UX story because UX only ever tells a single story.

UX Stories are only ever about one thing: change

Despite popular belief, you do not need any storytelling (or creative writing) experience to tell a good UX story. That’s because, in many ways, UX stories are more like copywriting than fiction writing.



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